If KM1 is validated, 30 days after the confirmed date of departure, the focal point can request to the MS to confirm that the beneficiary departed.
Go to your "Inbox".
The Status you can act upon are "Open in KM2 - Case assigned to Focal Point"
Click on the case you wish to work on.
Click "Request to confirm departure - KM2"
Provide an explanation and select a reason in the dropdown menu.