EU Login Mobile app: EU Login - Two Factor Authentication
Europa
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Navigate to [EU Login website](https://ecas.ec.europa.eu/cas/login?loginRequestId=ECAS_LR-759238-w2vQD3PaHxNwskgY7rXTizYEDmiOkLK3zxrJ4UKBcJGznr6SYzzn6P33WWQkKaPdSuCVA4r5TAZYzzjEvwlwNVMy-rS0vSrmBGYClD0F3VGImEi-hqaWi5D0LNdaQljlZREBIOF1PjXpyjWtH4pm3iHjzluM92830zoJIaVsDbiLUN1PGLAKyggQzIOOixyKq6kN8Fm) and create your account.
Check the steps below and watch the **video** below to learn more on the procedure to follow: [How can I add a mobile device to my EU Login account? - European Union](https://trusted-digital-identity.europa.eu/eu-login-help/how-can-i-add-mobile-device-my-eu-login-account_en)
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## **The EU Login Mobile app**
**Download the EU Login Mobile App on your phone.**
The EU Login Mobile app can be used when accessing a service that requires increased security. The app is free and can be downloaded from the Google Play Store (Android), the Apple Store (iOS) or the Windows Store (Windows phone).
After **installing** the app, you need to initialise it. To do so, you need a PC in addition to your mobile device.
The EU Login Mobile app offers a variety of options to log in once activated, such as:
1. **EU Login Mobile App PIN code** - If the mobile device where your EU Login Mobile App is installed has internet connectivity then you can use the EU Login Mobile App PIN Code verification method.
2. **EU Login Mobile App QR code** - If the mobile device where your EU Login Mobile App is installed does not have internet connectivity then you can use the EU Login Mobile App QR Code verification method.
3. **On mobile authentication** - If you are navigating on the same mobile device as the one where the EU Login Mobile App is installed you can use the On Mobile verification method.
Tip! The EU Login app can only be installed on a mobile device with a working camera.
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[[The above methods can be used without compelling the user to expose a mobile phone number. Alternatively, you can also use Mobile phone + SMS as two-factor authentication method to log in to the Commission IT systems and services with EU Login. To use this method you must have your mobile number associated with your EU Login account. ]]
Initialise the EU Login Mobile App with your mobile device
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[[To initialise the EU Login Mobile App you need your mobile device and a computer. Download the app on your mobile device.]]
[[When opening the app you will be asked to allow notifications.]]
Alert! [[You must allow notifications, otherwise you will not be able to use the app.]]
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On your PC, log in to [**EU Login**](https://webgate.ec.europa.eu/cas/login?loginRequestId=ECAS_LR-12105414-b7FOnp4XJPetBQVDcpbGghovTIF5SZDZwy98e9JppbSllBaIeL3PEUZocOhPMOBRnDWJj7GZRleluAMgKQ4eBW-rS0vSrmBGYCGlRpFufPy1y-cIqnb2vhuJeIZtqxwWw0Nw82gW57No3oxjXf6thkcdTKMOeQwiXCAUbd6xil0iOlm7zzpoAxW1zKUthgzmsG4Om) using your e-mail address and password.
To access your EU Login account details, click on the settings (gear) icon in the upper right corner and click on My Account.
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[[The My Account page opens. Select ]]**Manage my mobile devices**[[.]]
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[[Click on ]]**Add a mobile device**[[.]]
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Fill in the required information in the **Add a mobile device** screen. You have to provide a **name (1)** for your device and set up a **4 digit PIN (2)** code.
You can pick any name that suits you, such as "My tablet", "My Phone" or "My blue phone". You will be prompted to provide the PIN code when authenticating so make sure you select one that you can easily remember. However, avoid PIN codes that can be easily guessed, such as your birth year or birthday and month.
Click on the **Submit** button.
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[[On your mobile device, open the EU Login Mobile App and select the ]]**Initialise** [[option. Follow the instructions on screen and allow access to your camera.]]
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The **QR code scanner** starts on your mobile device and a **QR code** is displayed on the screen of your PC. Point the camera of your mobile phone to your PC screen until the QR code is recognised. In the Authenticate screen in the app, enter the **4 digit PIN** code you set up earlier and click on **Authenticate**.
A success message displays on your device, confirming the setup of your mobile device with EU Login. Your EU Login Mobile app is successfully initialised and can be used for authenticating. Click on **Next** to be redirected to the Welcome screen.
You can now use your mobile device to access the European Commission services that require two-factor authentication, either by using the 4 digit PIN or by scanning a QR code.
An e-mail is sent to your registered e-mail account informing you that a new mobile device has been added to your EU Login account.
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[[If your device is equipped with Fingerprint recognition (TouchID), an automatic pop up will be displayed to Enable Fingerprint recognition. You can enable this function by clicking on YES. If you do not want to enable Fingerprint recognition, click on SKIP.]]
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[[Once a mobile device has been added to your EU Login account, you have the options to ]]**Delete a mobile device (1)**[[ and to ]]**Change EU Login add PIN code (2)** [[when accessing the ]]**Manage my mobile devices**[[ option when signed in to EU Login > My Account.]]
Sign in with an EU Login account using the EU Login Mobile App PIN code
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Tools requiring two-factor authentication will not have the password option available in the **Choose your verification method** drop-down list. Where available and if the EU Login Mobile app is installed and initialised on your mobile device, you can use **EU Login Mobile App PIN code** as verification.
1. Enter your **e-mail address** or user ID and click **Next**.
2. Select **EU Login Mobile App PIN Code** as the verification method.
3. Enter your password in the **Password** field.
4. Click on **Sign in**.
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5. Open the **EU Login Mobile App**[[ on your mobile device. The ]]**Pending Authentication Requests**[[ screen opens.]]
6. The EU Login Mobile App prompts you to enter your **PIN code**.
7. Enter your PIN code and tap on **Authenticate**. This automatically completes the login process on your PC. You will be redirected to the service you requested to use.
